You focus on hanging out with your people.
We handle everything else.

Non-traditional community strategy, implementation help, and ongoing community ops.

OUR CLIENTS

Dreamers & Doers

•

Primal Video

•

JUST Community

•

BLCK VC

•

Project Potluck

•

ADPI

•

ACT Dental

•

Datent

•

Know Your Lemons

•

Dreamers & Doers • Primal Video • JUST Community • BLCK VC • Project Potluck • ADPI • ACT Dental • Datent • Know Your Lemons •

“Tatiana and her team are responsible for TRANSFORMATIONAL changes in my membership.

These are not cookie-cutter solutions but highly customized recommendations based on deep research she conducted on my membership and her long experience in communities. We have members who weren't very active but are now posting obsessively.

And we have people joining the membership, specifically for the features Tatiana recommended we implement.

I never would have come to most of her recommendations on my own, or if I had, it would have taken me years. My recommendation: Work with Tatiana and watch your membership explode with new growth and opportunities.”

Paddy Johnson, Netvvrk

We work with

  • Seasoned Entrepreneurs

    You’ve built a successful business in coaching, consulting, courses or elsewhere. You’ve started to scale your expertise by investing in building a community, and need help making it all work.

  • Community Builders

    You have a community up and running with members who love you. Things are working! But you need help migrating, pivoting or setting up your community towards your next growth milestone.

  • Creators & Influencers

    You’ve built an audience online and monetized via sponsorships, merch, affiliates, Patreon. You’re now ready to build a business that doesn’t rely on the content hamster wheel and big platforms to grow and scale.

Think of us as a cozy greenhouse to launch and grow your community business.

We can help in all 3 phases of the process:

1

🧭
Discover

We start with your wildest ideas and co-create a step-by-step community strategy unique to your goals and values.

2

✨
Realize

We become expert members of your team, implementing as you launch, migrate, or supercharge your community and business.

3

🌿
Nurture

We keep things running smoothly supporting ops, automations, and community management to free you up for fun stuff.

Our Menu of Services

Below are some of the ways we can help. Whether or not you see what you’re looking for, fill out the form and book a call so we can chat about your needs.

Advisory Session 🧭✨

In this one-time, 90-minute advisory session, we get to the bottom of what is holding you or your community back and develop concrete next actions you can take.

Includes: Introductory questionnaire to save time on the call, 90-minute (or more) session, follow up with recording and notes, unlimited e-mail support for a week post session.

$750, book at least 1 week in advance.

Community Audit ✨

This is for you if you have an existing community, but things aren't working as you planned.

We spend 2 weeks in your community, assess every part of how it’s working, and create a custom report with lots of ideas that range from broad strategy to specific tactics to address immediately.

Includes: intro session, comprehensive report with strategy plans, implementation session and 2 weeks of async support over email.

Starts at $5K, 3-4 weeks.

Custom Implementation ✨

When you need expert help, and aren’t ready to hire full-time , we lead your launch project by taking over anything from project management, operations setup, and automation to marketing strategy of a community launch.

Community Platform Setup
We design and build your community platform unique to your members and goals.

Operations and Automations Setup
We connect up all your tools and ensure a seamless experience for your members.

Marketing Strategy and Execution
We help you find the strategies that speak to your customers in an authentic, personal way that attracts the right members.

And lots more, depending on your needs.

Starts at $12K, 12+ weeks.

Ongoing Support 🌿

After a setup project together, we have established core processes for the community in all 5 areas of a community business: Leadership, Business Model, Community Experience, Sales & Marketing, and Operations.

Once the first version of those processes is established, we can continue working together to iterate and perfect them.

The idea is to continuously improve the key community metrics like engagement, Annual Recurring Revenue, Retention, etc. All while taking one-time community projects off your plate. You get the best of both worlds: high-level community strategy and coaching that grows the business and detailed execution that enhances your team’s effort.

We do this through a repeatable sprint process.

$3-6K/month

Working with us is a way to clarify all the parts of your community, get lots of new ideas, and flatten your learning curve to scaling a community business.

Our Process

We understand not just how communities work, but how they impact all parts of your business.

Our approach is about using community to improve all 5 pillars of your business.

LEADERSHIP
Solidify your community values, grow your team and scale member leadership.

BUSINESS MODEL
Stress test your current business model, explore new ways to structure, and position your offer for long-term growth.

COMMUNITY EXPERIENCE
Build an experience that doesn’t rely on you. Expand your member growth journey, codify your culture, and find scalable structures that work for you.

SALES & MARKETING
Explore your growth channels, build a marketing process that works long-term, landing pages, email sequences, and partnerships.

OPERATIONS
Find the right tools, set up automations, and scale your processes to support your growing business.

Stories from our clients

  • Erin Halper

    Erin Halper, The Upside

    “In 2021, I decided to take our fledgling community of independent consultants from Facebook and onto Circle.

    It was a big transition that required migrating our community to a totally different platform and context. Which is why I was so grateful I found and hired Tatiana. She had come highly recommended from colleagues in the industry and did not disappoint.

    With her expert guidance, we were able to migrate seamlessly, which opened up a ton of new opportunities. Shortly after making the switch, The Upside exploded with conversations, member engagement, and referrals.

    Tatiana's approach felt very bespoke to our community and she eliminated any and all stress that comes with making such a big decision. If you want to save time and money as you start or migrate a community, I highly recommend working with Tatiana.”

  • Carly Valancy, Reach Out Party

    “I was completely stuck in the enormity of all of the small tasks that needed to be done before my launch date before working with Tatiana.

    Tatiana's collaborative process made it easy and fun to launch my community.

    Tatiana has a wealth of knowledge and expertise — From figuring out the tech and tools to thinking through member interactions, marketing strategy and long term community experience, she guided me through the processes of launching my community flawlessly.

    I let 80 beta members into my community all at once and it was an incredible joy to watch them flood the space with so much love and excitement. None of that would be possible without Tatiana and her incredible strategy and vision. If you are building an online community, run to bring Tatiana onto your team.”

  • Rebecca Poole, Founder of Health Healing Life

    “I had worked with several business coaches and program creators in the past. I was wanting to take my free Facebook community to a private platform and really create a space that people could feel connected, enriched and supported to grow.

    I wasn’t really sure how I was going to do this but I knew the quality of what I was wanting to build.

    What drew me to Tatiana was her experience and skills absolutely but most of all it was her ability to really get what my values were and support me to bring that out into the launch of my new private community. I never felt like she was shoving her way down my throat but instead was receptive, open and offered amazing advice and feedback based on what she felt I was looking for.

    Tatiana truly interested in the wellbeing of my community. We were practical with financial goals but it wasn’t the focus and as it turned out my first launch with Tatiana exceeded my expectation enormously. I would recommend Tatiana’s support to anyone who wants to create a thriving community part of your business model.”

Circle Experts Since 2020

We work with many community platforms, but Circle is what we use and recommend most often.

We’ve been a partner since the platform first launched and have helped dozens of communities launch, migrate, and grow on Circle.

Are we a match?

If you’re looking for a partner as you grow or launch, we would LOVE to hear from you via the form below.  

We know a form doesn’t capture everything, we think of it as a start to our conversation. 

And at the end, you’ll be invited to schedule a call with me.